Shipping Policy
We have become experts in preparing your order fast. We are proud to say that most orders are packed and shipped THE SAME OR NEXT BUSINESS DAY!
We ship all our orders through Canada Post, as it is the most convenient and reliable way for us to fulfill orders.
- Orders over 1kg ship with Canada Post Expedited Parcel and a tracking number is provided. It may take up to 9 business days for you to receive your delivery.
Once your payment has been approved you will receive a confirmation via email. After we are done preparing your package, we will send you another email to confirm shipment.
We accept order cancellations until your item has been marked as shipped.
If you want to add more items to an order that is paid for but not yet marked as shipped, we can combine shipping if you notify us in time. You can simply go ahead and place another order, just leave a note on the packing slip, or send us a message so we can make sure you will be refunded the shipping fee that was charged twice.
Canada Orders
No duties or import fees are charged when buying seeds between Canadian provinces. All of our seeds conform to Canadian Seeds Regulations under the Seeds Act, and have been tested for purity, germination, and noxious weeds by a government accredited lab.
Canadian orders of 5kg or more of the same variety are tax exempt.
United States orders
We require US customers to mail us a copy of their ‘import permit for small lot of seeds’’, and an additional prepaid shipping label for the USDA testing station in order for us to send the package to the shipping destination. Shipping seeds through customs can be a delicate process. As such, we require all US buyers to contact us prior to placing an order with Ecoseedbank.
We can provide a phytosanitary certificate and a seed analysis certificate upon request and at minimal costs. Please contact us via email with the details of your desired shipment and we will reply with an estimate and procedures.
International orders
We do not ship to countries other than Canada and the USA.